Return Policy
Eligibility for Returns
- We accept returns within 14 days of delivery for unused, unopened, and undamaged products in their original packaging.
- For hygiene and safety reasons, opened or used products cannot be returned unless they arrived damaged or defective.
Return Process
- Contact us at admin@careoganics.com with your order number, reason for return, and clear photos (if applicable).
- Our team will guide you through the return shipping process.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
- Once your return is received and inspected, we will notify you about the status of your refund.
- If approved, a refund will be issued to your original payment method within 10 business days.
- Banks or card providers may take additional time to reflect the amount in your account.
- If 15 business days have passed since your refund was approved and you haven’t received the funds, contact us at admin@careoganics.com.
Non-Returnable Items
- Gift cards
- Sale items marked as “Final Sale”
- Products purchased from third-party retailers (please contact them directly)
Contact Us
We love hearing from our customers! Whether you have questions about our products, want to learn more about our ingredients, or just want to say hello, feel free to reach out anytime. You can email us at admin@careoganics.com.
If you’re interested in becoming a wholesaler, retail partner, or an affiliate, we’d love to connect! Please send us an email at admin@careoganics.com with your details and inquiry, and our team will get back to you promptly.
At CareOganics, we’re passionate about providing safe, effective products and building lasting relationships with our customers and partners alike. Your satisfaction and confidence in our brand mean everything to us.